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 Cistera Networks™ is the pioneer and market leader in bridging the gap between voice, video and data within networks. Our appliances allow businesses to deliver productivity tools to users and customers anywhere within their network. Cistera Networks designs, develops and markets XML-based application appliances utilized in IP Communications environments. The Cistera ConvergenceServer(TM) combined with a suite of advanced application engines and applications, enables the integration of voice, video and data into the network infrastructure. Product overview The Cistera ConvergenceServer (CCS) delivers advanced technology to IP telephony networks based on a company's size and needs. Based on open standards and a proven server technology foundation, the CCS enables customers to create a robust and scalable environment that will adapt to changing needs over time. The CCS platform, combined with a suite of advanced application engines, scales up to support organizations with thousands of users and scales down for offices with fewer than 100 users. There are three ConvergenceServers available: CCS 1000 Offers advanced functionality for Cisco CallManager Express environments. Supports small businesses or can be used in tandem with a CCS 1500 or 2500. (Up to 240 users.) CCS 1500 Handles the additional workload of larger business deployments with Cisco CallManager solutions. (Up to 2,000 users.) CCS 2500 Provides comprehensive functionality for enterprise locations using Cisco CallManager. (Up to 4,000 users.) QuickRecord A robust IP telephony voice recorder and media management service designed to support those environments requiring reliable call recording functionality on a periodic basis. CallCenterRecord Dynamic call recording and playback features for your IP phone network. Providing high-quality, on-demand call recording capabilities that will become an integral part of the way you do business. With digitized recordings, you will be able to transport recorded calls in your network as you see fit and attach them to a problem ticket, analyze them for customer service, minimize potential liability to your organization. RapidBroadcast Advanced, full-featured messaging service that links data and voice with your business' communication devices. Instantly transmit text or voice messages or schedule pre-recorded broadcasts to your entire organization through IP phones or external speakers. Easy to configure and manage via a web-based interface. Cistera ZoneController Provides the unique ability to integrate IP phones with overhead speakers for a truly converged overhead paging application. The ZoneController enables simultaneous zone-by-zone paging across both IP phones and overhead speakers, without latency, while utilizing Cistera's RapidBroadcast. Cistera iSCSI Appliance Provides up to 2.6 terabytes of storage, which equates to approximately 34,000 hours of data storage. Because continuous call recording has the ability to generate large amounts of data for improved archiving and retention needs. VirtualDirectory A robust voice enabled directory system that allows telephone users, both internal and external to traverse corporate information quickly without time consuming tree based systems. Callers can use their touch tone or voice to request information and to be directed to the appropriate extension. ContentStreamer Bringing advanced voice, graphics, music, and data streaming capabilities to your IP phone network. ContentStreamer will stream your own business message to callers on hold, applying specific business logic and conserving bandwidth. PhoneVerify Manage and control the use of your phones and your telecom costs. Provide cost effective Account Code Authentication and Forced Code authorization. GroupManager Organize and manage your users' IP phone network from a central administration point. It offers centralized administration and control, while extending functionality and performance to the individual users. Cistera's GroupManager is a native service on the Cistera ConvergenceServer and adds increased flexibility and grouping functionality to Cisco Call Manager environments. RuleSetManager Control behavior of IP phone applications, IP phones and other IP devices from a central administration point. Quick configuration will apply rule-based call management.
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