Click here for specific examples of value from our Solution Programs for your business Corporate Profile Comstor Strengths Comstor is a leading value-added distributor of Cisco networking technologies to markets in the USA, UK, Europe, Asia-Pacific and the Far East. Comstor's in-depth technical knowledge of advanced networking products provides expertise and experience to resellers at each stage of the sales process, including consultancy, design, implementation and support for single site through to multi-site and multi-national environments. Comstor also provides the services, support programs, training, and tools needed to make our customers profitable and competitive. Customer Services Comstor's dedicated team of account managers provides a single point of contact for your business requirements. Our aim is to help your business thrive and grow by providing assured service levels to our customers. Comstor will be a preferred partner for your networking needs on a local, national or global basis. OneVoice: Comstor's Convergence Channel To be successful in today's competitive communications and IT markets, resellers must offer more than just products. Resellers must give customers the total solutions they need. If you aren't selling solutions, you risk leaving money on the table or losing opportunities altogether. Partnering with the right solutions provider can mean the difference between success and failure. As data, voice and video technologies converge, more digital information will be transmitted across the digital highway. Voice and telephony services are rapidly merging with data and video, making the migration to VoIP inevitable. OneVoice offers a portfolio of best-in-class voice products and services designed to interoperate with and complement Cisco’ Unified Communications offerings. Comstor has expanded Cisco's offering by partnering with a selection of the world's best Voice Application providers, inclucing Cistera Networks, Citrix, Kirk Telecom, Plantronics, PowerDsine, Quescom, Sony, SpectraLink and Stonevoice. This collection of products, combined with Comstor's services, comprises a powerful, comprehensive, flexible business solution offering that gives resellers a best-of-class portfolio of products and resources to draw upon. What IT Europa thinks about OneVoice "IT Europa is the pan-European news service dedicated to the dynamic and complex IT channels and enterprise software and service in Europe. They deliver complete coverage of vendor strategies, channel developments, market trends and a clear view of emerging channel models and new routes to market. IT Europa reviewed Comstor's OneVoice program, click here http://www.nxtbook.com/dal/iteuropa/onevoice to read their findings." Sales and Marketing Tools With OneVoice, resellers have access to a full set of tools designed to help them sell more products and services to their customers. OneVoice tools include: Web sites and Portals - In the OneVoice Web site, partners have access to a wealth of product, services and promotional information. Partners also have access to a special area that contains detailed, easy-to-read information about Affinity Partners, product information, specifics on the latest industry and technology trends, program and product updates and promotions, as well as other valuable knowledge enhancing resources. MailVision - A comprehensive email management system that provides measurement of campaign results. MarketVision - A complete offering of design and production assistance for marketing collateral and related campaigns. Services include Web design/internet marketing, collateral material development, graphics and logo development, print services, list research/recommendation/purchase, trade show marketing programs, Comstor email-centre, and business builder kit. Product Selling Guides - Includes "How To Sell" and Solution Guide documents. The "How To Sell" documents are simple sales guides that focus on product features and benefits, along with sales tips, qualifying questions and cross-selling references. A Solution Guide offers a more detailed summary of a vendors' offering, including business needs, technical architecture, detailed features and benefits, product specifics and photos, as well as part numbers and list pricing. Solutions-Focused Product Handbook - This bi-annual resource offers an at-a-glance summary of all products and services offered to Comstor's customers around the world. Specifics on each Affinity Vendor Partner product line as well as Cisco's complete product catalogue are available in this one easy-to-use resource. Knowledge Access Tools - Program participants have access to a central source of knowledge. This knowledge resource enables Comstor customers to intelligently configure end-to-end solutions and services for business in virtually every vertical market. OneVoice offers a broad range of knowledge access tools including:
Service and support resources: The Solution Base. Training and certification workshops and classes, either internet-based training (WebTrack), on-line seminars (TeleTrack) or complete certification/accreditation plans (FastTrack) and update classes for sales professionals to provide them with new skills and knowledge selling Cisco Security Solutions (OnTrack).
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